How To Fix CNV_20800208 - Participating customers have different Authorization Group (KNA1-BEGRU)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 208

• Message text: Participating customers have different Authorization Group (KNA1-BEGRU)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for 'Authorization Group'. (This
is determined by the indicator 'Authorization Group', field KNA1-BEGRU).
This may lead to inconsistencies in some applications related to target
customer data.

System Response

<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record.

How to fix this error?

Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the Authorization Group of the old customer record for which
priority indicator is set.</> Make sure to evaluate the impact of this
decision - for example regarding potential inconsistencies and required
follow-up activities - <ZH>before</> you continue with the conversion

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800208 - Participating customers have different Authorization Group (KNA1-BEGRU) ?

  The SAP error message CNV_20800208 indicates that there is a mismatch in the Authorization Group (KNA1-BEGRU) for participating customers during a data migration or conversion process. This error typically arises in the context of SAP data migration projects, particularly when using tools like SAP S/4HANA Migration Cockpit or other data transfer methods.
  Cause:
  The error occurs when the system detects that the participating customers (usually represented by their customer master records) have different authorization groups assigned to them. The authorization group is a field in the customer master data (KNA1 table) that controls access to certain transactions and data for different users or groups.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Customers: Determine which customer records are causing the issue. You may need to check the logs or the specific records involved in the migration process.
  
  
  Check Authorization Groups: For the identified customers, check the Authorization Group (KNA1-BEGRU) assigned to each customer. You can do this by accessing the customer master data in transaction XD03 (Display Customer) or FD03 (Display Customer - Company Code).
  
  
  Standardize Authorization Groups: Ensure that all participating customers have the same authorization group. You can either:
  
  Change the authorization group of the customers to match one common group.
  Create a new authorization group and assign it to all relevant customers.
  
  
  
  Update the Data: If you are using a migration tool, ensure that the data being migrated reflects the changes made to the authorization groups.
  
  
  Re-run the Migration: After making the necessary adjustments, re-run the migration process to see if the error persists.
  
  
  Related Information:
  
  Authorization Groups: These are used in SAP to control access to certain functionalities and data. They can be defined in the system and assigned to various master data records.
  Customer Master Data: This includes all relevant information about customers, such as their name, address, and financial data. It is crucial for various business processes in SAP.
  Data Migration Tools: SAP provides various tools for data migration, including the SAP S/4HANA Migration Cockpit, which helps in transferring data from legacy systems to SAP S/4HANA.
  
  Additional Considerations:
  
  Documentation: Always refer to the official SAP documentation or notes related to data migration for specific guidelines and best practices.
  Testing: After making changes, conduct thorough testing to ensure that the migration process works smoothly and that there are no further authorization issues.
  Consulting SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or consulting with an SAP expert who specializes in data migration.
  
  By following these steps, you should be able to resolve the CNV_20800208 error and successfully complete your data migration process.