How To Fix CNV_20800198 - Participating customers have different Tax Fields 4 (KNA1-STCD4)


CNV_20800198 - Overview

  • Message type: E = Error

  • Message class: CNV_20800 - Message class for CNV_20800

  • Message number: 198

  • Message text: Participating customers have different Tax Fields 4 (KNA1-STCD4)

  • Show details Hide details
  • The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    What causes this issue?

    According to the mapping, you want to merge two or more old customer
    records into one target customer record. However, not all the old
    records have identical master data settings: It was found that old
    customer records have different values for Tax Number 4. (This is
    determined by the indicator Tax Number 4, field KNA1-STCD4).
    This may lead to inconsistencies in some applications related to target
    customer data.

    System Response

    <ZH>Error</>
    From a technical perspective, this message can be ignored. This may make
    sense in the following cases:
    No postings to the respective customer records have been made.
    The respective customer records are not used any longer and are meant to
    be merged into a dummy record

    How to fix this error?

    Analyze the situation, and either change the mapping so that only
    customer records with identical master data settings are merged, or
    decide to ignore the message because one of the special cases described
    above applies.
    If you decide to ignore the error even though none of the special cases
    described above applies, consider that<ZH> the target customer record
    will get the Tax Number 4 of the old customer record for which priority
    indicator is set. </>Make sure to evaluate the impact of this decision -
    for example regarding potential inconsistencies and required follow-up
    activities - before you continue with the conversion.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


CNV_20800198 - Details

  • The SAP error message CNV_20800198 indicates that there is a mismatch in the Tax Fields 4 (KNA1-STCD4) for participating customers during a data migration or conversion process. This error typically arises in scenarios where data from different systems or clients is being consolidated or migrated, and the tax information for customers does not align.
    
    Cause: Data Inconsistency: The primary cause of this error is that the Tax Field 4 (STCD4) for customers in the source system does not match the corresponding field in the target system. This can happen if: Different formats or values are used for the tax identification numbers. There are discrepancies in the data entry for the tax fields across different systems. The participating customers have been set up differently in the respective systems. Configuration Differences: Different configurations or settings in the SAP systems can lead to variations in how tax information is stored or processed.
    Solution: To resolve this error, you can take the

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