How To Fix CNV_20800146 - Account group &1 does not belong to customer number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 146

• Message text: Account group &1 does not belong to customer number &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800146 - Account group &1 does not belong to customer number &2 ?

  The SAP error message CNV_20800146 indicates that there is a mismatch between the account group and the customer number in the system. This error typically arises during data migration or when trying to create or modify customer master data. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Account Group Mismatch: The account group specified does not correspond to the customer number being processed. Each customer number is assigned to a specific account group, and if the account group does not match, this error will occur.
  Data Migration Issues: If you are migrating data from another system, the mapping of account groups to customer numbers may not have been set up correctly.
  Configuration Issues: The account group may not be properly configured in the system, or the customer number may not be assigned to the correct account group in the configuration settings.
  
  Solution:
  
  
  Check Account Group Configuration:
  
  Go to the configuration settings in SAP (Transaction Code: OBD2) and verify that the account group is correctly defined and that it is allowed for the customer number in question.
  
  
  
  Verify Customer Master Data:
  
  Use transaction code XD03 (Display Customer) to check the details of the customer number. Ensure that the account group assigned to the customer is correct and matches the expected values.
  
  
  
  Data Migration Review:
  
  If this error occurs during data migration, review the mapping of account groups to customer numbers in your migration tool or process. Ensure that the data being imported has the correct account group associated with each customer number.
  
  
  
  Adjust Data:
  
  If you find discrepancies, you may need to adjust the account group for the customer number or vice versa. This can be done through transaction codes like XD02 (Change Customer) or through the data migration tool you are using.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to this error message for additional context or specific instructions.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  OBD2: Account Group Configuration
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Migration Tools: If using tools like LSMW or SAP Data Services, ensure that the mapping and transformation rules are correctly set up.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.