How To Fix CNV_20800109 - Customer &1: contact person adapted

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 109

• Message text: Customer &1: contact person adapted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800109 - Customer &1: contact person adapted ?

  The SAP error message CNV_20800109 typically relates to issues encountered during data migration or conversion processes, particularly when dealing with customer master data. The message indicates that the contact person for a customer has been adapted or changed, which may lead to inconsistencies or conflicts in the data being processed.
  Cause:
  
  Data Migration Issues: The error often arises during data migration activities, where the system detects that the contact person information for a customer has been modified or is inconsistent with the existing data.
  Inconsistent Data: There may be discrepancies between the source and target systems, such as missing or incorrectly formatted contact person data.
  Configuration Issues: Incorrect configuration settings in the SAP system related to customer master data or contact person handling can also lead to this error.
  
  Solution:
  
  Check Data Consistency: Review the customer master data in both the source and target systems to ensure that the contact person information is consistent and correctly formatted.
  Data Mapping: Ensure that the mapping of fields during the migration process is correctly set up, particularly for contact person fields.
  Review Migration Logs: Check the migration logs for any additional error messages or warnings that may provide more context about the issue.
  Manual Adjustment: If necessary, manually adjust the contact person data in the target system to align with the source data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration tool or process you are using, as there may be specific guidelines or patches available.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or XD01 (Create Customer) to manage customer data.
  Data Migration Tools: If you are using tools like SAP S/4HANA Migration Cockpit or SAP Data Services, ensure you are following best practices for data migration.
  SAP Notes: Search for SAP Notes related to CNV_20800109 for any specific patches or updates that may address this error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.