How To Fix CNV_20800104 - &1: New customer does not lie in interval [&2..&3]

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 104

• Message text: &1: New customer does not lie in interval [&2..&3]

What causes this issue?

During the conversion &V1& (account groups are given in brackets), the
account group and consequently also the number range interval change.
The customer number does not lie in the new interval [&V2&..&V3&].

How to fix this error?

Change the number range interval accordingly if required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800104 - &1: New customer does not lie in interval [&2..&3] ?

  The SAP error message CNV_20800104 typically occurs during data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that a new customer record being processed does not fall within the specified range of valid customer IDs.
  Cause:
  
  
  Customer ID Range Issue: The error suggests that the customer ID being created or processed is outside the defined range of valid customer IDs in the system. This can happen if:
  
  The ID is manually set to a value that is not allowed.
  The ID range has not been properly configured in the system.
  There is a mismatch between the source data and the target system's configuration.
  
  
  
  Configuration Settings: The configuration settings for customer number ranges may not be aligned with the incoming data. This can occur if the number range intervals are not set up correctly in the target system.
  
  
  Solution:
  
  
  Check Number Ranges:
  
  Go to the transaction code SNRO (Number Range Objects) and check the number range object for customer numbers (usually KNA1).
  Ensure that the number range intervals are correctly defined and that they include the range of customer IDs you are trying to import.
  
  
  
  Adjust Data:
  
  If the incoming data contains customer IDs that are outside the defined range, you may need to adjust the data before migration. This could involve:
  
  Modifying the customer IDs in the source data to fit within the valid range.
  Creating new customer IDs that fall within the defined range.
  
  
  
  
  
  Update Configuration:
  
  If necessary, you can extend the number range in the target system to accommodate the new customer IDs. This can be done in the same SNRO transaction by adding a new interval or adjusting existing ones.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to the specific migration or conversion process you are using. There may be additional guidelines or prerequisites that need to be followed.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test migration to ensure that the error does not occur again.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO: For managing number ranges.
  SE11: For checking data dictionary objects.
  SE16: For viewing table contents, such as KNA1 (Customer Master).
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Migration Tools: Familiarize yourself with the specific migration tools and their configurations, as they may have unique requirements or settings that need to be adjusted.
  
  
  By following these steps, you should be able to resolve the CNV_20800104 error and successfully complete your data migration or conversion process.