How To Fix CNV_20800025 - Customer &1 will be coverted to &2 with new account group &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 025

• Message text: Customer &1 will be coverted to &2 with new account group &3

What causes this issue?

Customer &V1& having account group &V4& will be converted to new number
&V2& and will be assigned to account group &V3& (as per given mapping).
If this stands true ignore the message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800025 - Customer &1 will be coverted to &2 with new account group &3 ?

  The SAP error message CNV_20800025 indicates that during a data conversion process, a customer record (identified by the customer number &1) is being converted to a new customer type (indicated by &2) and is assigned a new account group (indicated by &3). This message typically arises during data migration or conversion activities, such as when using SAP's Customer Migration Tool or during system upgrades.
  Cause:
  
  Data Migration: The error usually occurs when migrating customer data from one system to another or when upgrading to a new version of SAP. The system identifies that the customer data does not match the expected format or account group in the target system.
  Account Group Changes: The account group associated with the customer may have changed, or the customer may not fit into the existing account groups in the new system.
  Configuration Issues: There may be configuration issues in the target system that prevent the customer from being assigned to the correct account group.
  
  Solution:
  
  Review Customer Data: Check the customer data in the source system to ensure it is complete and correctly formatted. Look for any discrepancies that might cause the conversion to fail.
  Check Account Groups: Verify the account groups in the target system. Ensure that the account group you are trying to assign to the customer exists and is correctly configured.
  Adjust Migration Settings: If you are using a migration tool, review the settings and mapping configurations to ensure that customers are being mapped to the correct account groups.
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration or conversion process you are undertaking. There may be specific guidelines or prerequisites that need to be followed.
  Testing: Conduct a test migration with a small subset of data to identify any issues before performing a full migration.
  Seek Support: If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide guidance based on the specific context of your migration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on customer data migration.
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data (e.g., XD01, XD02, XD03) and data migration tools (e.g., LTMC for Migration Cockpit).
  Data Validation: Implement data validation checks before migration to ensure that all customer records meet the requirements of the target system.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CNV_20800025 error and successfully complete the customer data conversion process.