How To Fix CNV_20800001 - Format error: customer &1 has more than &2 characters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_20800 - Message class for CNV_20800

  • Message number: 001

  • Message text: Format error: customer &1 has more than &2 characters

  • Show details Hide details
  • What causes this issue?

    Your mapping table contains the value &V1&, whose length exceeds the
    maximum allowed length (&V2& characters).

    System Response

    The system does not accept this row.

    How to fix this error?

    Check if the value contains a typing error, or enter a value that does
    not have more than &V2& characters.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_20800001 - Format error: customer &1 has more than &2 characters ?

    The SAP error message CNV_20800001 indicates that there is a format error related to a customer record. Specifically, it states that the customer identifier (or name) exceeds the maximum allowed character limit. The message typically follows this format:

    • Customer &1: This is the identifier or name of the customer that is causing the error.
    • &2: This represents the maximum number of characters allowed for that field.

    Cause

    The error is usually caused by one of the following reasons:

    1. Data Length Exceeded: The customer name or identifier being imported or processed exceeds the predefined length set in the SAP system. For example, if the system allows a maximum of 30 characters and the customer name is 35 characters long, this error will occur.

    2. Data Migration Issues: If you are migrating data from another system into SAP, the source data may not conform to the character limits defined in the target SAP system.

    3. Incorrect Configuration: There may be a misconfiguration in the data structure or mapping during data import or migration processes.

    Solution

    To resolve the error, you can take the following steps:

    1. Check Character Limits: Review the character limits for the customer name or identifier in the SAP system. This can usually be found in the data dictionary or field definitions.

    2. Data Cleansing: If you are importing data, ensure that the customer names or identifiers do not exceed the allowed character limit. You may need to truncate or modify the data accordingly.

    3. Adjust Data Mapping: If you are using a data migration tool, check the mapping configuration to ensure that it adheres to the character limits of the target fields.

    4. Error Logging: If the error occurs during a batch process, check the logs for additional details about which records are causing the issue. This can help you identify specific entries that need to be corrected.

    5. Testing: After making the necessary adjustments, test the data import or processing again to ensure that the error has been resolved.

    Related Information

    • SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and may have specific recommendations for your version of the software.
    • Data Migration Tools: If you are using SAP's data migration tools (like LSMW or SAP Data Services), refer to their documentation for best practices on handling character limits.
    • Field Definitions: Review the field definitions in the relevant SAP modules (like SD for Sales and Distribution) to understand the constraints on customer data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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