How To Fix CNV_20310023 - &1=&2 cannot be processed. Controlling Area information is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20310 - Messages for CWB package 20310

• Message number: 023

• Message text: &1=&2 cannot be processed. Controlling Area information is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20310023 - &1=&2 cannot be processed. Controlling Area information is missing ?

  The SAP error message CNV_20310023 indicates that there is a problem related to the controlling area information in the context of a data migration or conversion process. This error typically arises during the execution of a conversion program, particularly when the system is unable to find the necessary controlling area data for the specified entity.
  Cause:
  The error message suggests that the controlling area information is missing for the specified object (indicated by &1 and &2). This can occur due to several reasons:
  
  Missing Configuration: The controlling area may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing entries in the relevant tables.
  Incorrect Mapping: During the data migration process, the mapping of the controlling area to the relevant entities may not have been set up correctly.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the controlling area data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Controlling Area Configuration:
  
  Go to the SAP transaction code OKKP (Controlling Area) and verify that the controlling area is correctly defined and active.
  Ensure that the controlling area is assigned to the relevant company code.
  
  
  
  Verify Data Consistency:
  
  Check the relevant tables (e.g., CSKS for cost centers, CSKT for cost center texts) to ensure that the controlling area data exists and is consistent.
  Use transaction codes like SE16 or SE11 to view the data in these tables.
  
  
  
  Review Mapping:
  
  If you are performing a data migration, review the mapping settings in the migration tool or program you are using to ensure that the controlling area is correctly mapped to the entities being processed.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the controlling area data. You may need to consult with your security team to verify this.
  
  
  
  Consult Documentation:
  
  If you are using a specific migration tool (like SAP S/4HANA Migration Cockpit), refer to the official documentation for any additional steps or prerequisites that may be required.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify the exact point of failure.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific migration or conversion process you are working on, as it may contain important information regarding controlling area requirements.
  
  By following these steps, you should be able to identify and resolve the issue related to the CNV_20310023 error message.