How To Fix CNV_20100596 - CNV_00001_API returned error. Contact SAP for support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_20100 - Messageclass for chart of account conversion

  • Message number: 596

  • Message text: CNV_00001_API returned error. Contact SAP for support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_20100596 - CNV_00001_API returned error. Contact SAP for support ?

    The SAP error message CNV_20100596 with the additional note CNV_00001_API returned error. Contact SAP for support typically occurs during data migration or conversion processes, particularly when using SAP's data migration tools or services. This error indicates that there was an issue with the API call made during the conversion process, which could be due to various reasons.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration settings in the migration tool or the source/target systems.
    2. Data Quality Issues: Problems with the data being migrated, such as missing mandatory fields, incorrect data formats, or data integrity issues.
    3. Authorization Problems: Insufficient permissions for the user executing the migration process.
    4. System Performance: Performance issues in the SAP system, such as timeouts or resource limitations.
    5. Version Compatibility: Incompatibility between the versions of the source and target systems or the migration tool being used.
    6. Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard migration process.

    Solutions:

    1. Check Configuration: Review the configuration settings of the migration tool and ensure they are set up correctly.
    2. Data Validation: Validate the data being migrated to ensure it meets the required standards and formats. Clean up any inconsistencies or errors in the data.
    3. User Permissions: Ensure that the user executing the migration has the necessary authorizations to perform the operation.
    4. Monitor System Performance: Check the system performance and logs for any indications of resource bottlenecks or timeouts. Consider increasing system resources if necessary.
    5. Review Logs: Look at the detailed logs generated during the migration process to identify specific errors or warnings that can provide more context.
    6. Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. Provide them with detailed logs and error messages to help diagnose the issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
    • Documentation: Review the official SAP documentation for the migration tool you are using, as it may contain troubleshooting steps or best practices.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.

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