How To Fix CNV_20000221 - Issue while taking backup of NRIV; create an OSS message (CA-LT)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20000 - Messages for fiscal year change

• Message number: 221

• Message text: Issue while taking backup of NRIV; create an OSS message (CA-LT)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20000221 - Issue while taking backup of NRIV; create an OSS message (CA-LT) ?

  The SAP error message CNV_20000221 typically relates to issues encountered during the backup of the NRIV (Number Range Intervals) table, which is crucial for managing number ranges in SAP systems. This error can arise due to various reasons, including inconsistencies in the number range objects, issues with the database, or problems with the conversion process.
  Cause:
  
  Inconsistent Data: There may be inconsistencies in the number range intervals that are being backed up.
  Database Locking: The NRIV table might be locked by another process, preventing the backup from completing.
  Configuration Issues: There could be configuration issues in the number range objects that need to be addressed.
  Transport Issues: If the number range objects were recently transported, there might be issues related to the transport process.
  
  Solution:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the NRIV table and resolve them.
  Consistency Check: Perform a consistency check on the number range objects using transaction code SNUM or similar tools to identify and fix any inconsistencies.
  Review Configuration: Ensure that the configuration of the number range objects is correct and that there are no missing or incorrect entries.
  Database Maintenance: If the issue persists, consider performing database maintenance tasks, such as re-indexing or checking for database integrity.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  OSS Message: If the issue cannot be resolved internally, create an OSS message to SAP support with detailed information about the error, including the steps taken to reproduce it, system logs, and any relevant screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SNUM (Number Ranges), SM12 (Display and Delete Locks), and SE11 (Data Dictionary) for managing number ranges and troubleshooting.
  SAP Notes: Regularly check for SAP Notes related to number range management and the specific error message CNV_20000221.
  Documentation: Review SAP documentation on number range management for best practices and troubleshooting steps.
  
  Creating an OSS Message:
  When creating an OSS message (now known as an SAP Support Message), include the following information:
  
  System Information: Provide details about your SAP system (version, patch level, etc.).
  Error Message: Clearly state the error message CNV_20000221.
  Steps to Reproduce: Document the steps that lead to the error.
  Logs and Screenshots: Attach any relevant logs or screenshots that can help SAP support understand the issue.
  Impact: Describe the impact of the issue on your business processes.
  
  By following these steps, you should be able to address the CNV_20000221 error effectively.