How To Fix CNV_20000062 - Document not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_20000 - Messages for fiscal year change

  • Message number: 062

  • Message text: Document not available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_20000062 - Document not available ?

    The SAP error message CNV_20000062, which states "Document not available," typically occurs during data migration or conversion processes, particularly when using SAP's tools for data transfer, such as the SAP S/4HANA Migration Cockpit or other data migration tools.

    Cause:

    1. Missing Document: The document that the system is trying to access does not exist in the database. This could be due to a variety of reasons, such as:

      • The document was never created.
      • The document was deleted or archived.
      • There is a mismatch in the document number or key being referenced.
    2. Data Migration Issues: If you are migrating data from an older system to a new SAP system, there may be issues with the data mapping or transformation that lead to missing documents.

    3. Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or access the document.

    4. Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the data model.

    Solution:

    1. Verify Document Existence: Check if the document in question actually exists in the system. You can do this by searching for the document using its key or number in the relevant transaction.

    2. Check Migration Logs: If this error occurs during a data migration process, review the migration logs for any errors or warnings that could indicate why the document is missing.

    3. Data Mapping Review: Ensure that the data mapping and transformation rules are correctly set up in the migration tool. Make sure that all necessary documents are included in the migration scope.

    4. Authorization Check: Verify that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.

    5. Database Consistency Check: If you suspect a technical issue, perform a database consistency check or consult with your technical team to investigate any potential issues with the database.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the specific migration tool you are using, as it may provide additional context or troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found effective.
    • SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to identify the cause of the CNV_20000062 error and implement a suitable solution.

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