How To Fix CNV_12000032 - System info failure detected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_12000 - Messages for shorttext and description conversion

  • Message number: 032

  • Message text: System info failure detected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_12000032 - System info failure detected ?

    The SAP error message CNV_12000032: System info failure detected typically occurs during data migration or system conversion processes, particularly when using SAP's tools for data migration, such as the SAP S/4HANA Migration Cockpit or other conversion tools. This error indicates that there is an issue with the system information that is required for the migration process.

    Causes:

    1. Missing or Incomplete System Information: The system may not have the necessary configuration or data that the migration tool requires to proceed.
    2. Incompatibility Issues: There may be compatibility issues between the source and target systems, especially if they are on different versions or if there are missing components.
    3. Authorization Issues: The user executing the migration may not have the necessary authorizations to access certain system information.
    4. Configuration Errors: Incorrect configuration settings in the migration tool or in the source system can lead to this error.
    5. Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the migration tool itself.

    Solutions:

    1. Check System Configuration: Ensure that the source and target systems are correctly configured and that all necessary components are installed and active.
    2. Verify User Authorizations: Make sure that the user executing the migration has the appropriate authorizations to access all required data and system information.
    3. Review Migration Logs: Check the logs generated by the migration tool for more detailed error messages that can provide insights into what specifically is failing.
    4. Update Migration Tool: Ensure that you are using the latest version of the migration tool, as updates may contain bug fixes and improvements.
    5. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the context of the error.

    Related Information:

    • SAP Notes: Search for SAP Notes related to the error code CNV_12000032 in the SAP Support Portal. These notes may provide specific fixes or recommendations.
    • Documentation: Review the official SAP documentation for the migration tool you are using, as it may contain troubleshooting sections that address common issues.
    • Community Forums: Check SAP Community forums or other online resources where other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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