How To Fix CNV_10993_MSG002 - Send Error while trying to find free background work processes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_10993_MSG - Messages for Coding Scan

  • Message number: 002

  • Message text: Send Error while trying to find free background work processes

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_10993_MSG002 - Send Error while trying to find free background work processes ?

    The SAP error message CNV_10993_MSG002 indicates that there is an issue with sending a job to the background processing system due to a lack of available background work processes. This error typically occurs during data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or other data migration tools.

    Cause:

    1. Insufficient Background Work Processes: The SAP system may not have enough background work processes configured to handle the workload. This can happen if the system is under heavy load or if the configuration is not optimized for the current workload.
    2. System Configuration: The configuration settings for background processing may not be set correctly, leading to a shortage of available processes.
    3. Long-Running Jobs: If there are long-running background jobs, they may occupy the available work processes, preventing new jobs from being scheduled.
    4. System Resource Limitations: Resource limitations (CPU, memory) on the application server can also lead to this issue.

    Solution:

    1. Check Background Work Process Configuration:

      • Go to transaction SM51 to check the number of background work processes configured on your application servers.
      • Use transaction RZ10 to review and adjust the instance profile parameters related to background processing, such as rdisp/wp_no_btc (number of background work processes).
    2. Monitor Background Jobs:

      • Use transaction SM37 to monitor the status of background jobs. Identify any long-running or stuck jobs that may be consuming resources.
      • If necessary, terminate or reschedule these jobs to free up work processes.
    3. Increase Background Work Processes:

      • If the current configuration is insufficient, consider increasing the number of background work processes in the instance profile and restart the instance for the changes to take effect.
    4. System Performance Tuning:

      • Analyze system performance using transaction ST03N or ST04 to identify bottlenecks and optimize resource allocation.
      • Ensure that the system has adequate hardware resources (CPU, memory) to handle the expected workload.
    5. Check for System Locks:

      • Use transaction SM12 to check for any locks that may be preventing jobs from being processed.
    6. Review Job Scheduling:

      • If possible, schedule jobs during off-peak hours to reduce contention for background work processes.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation related to background processing and job scheduling for best practices.

    By following these steps, you should be able to resolve the CNV_10993_MSG002 error and ensure that your background processing is functioning correctly.

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