How To Fix CNV_10940_MSG514 - Number of users locked : &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_10940_MSG - Message Class for Report Variant Scan

• Message number: 514

• Message text: Number of users locked : &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_10940_MSG514 - Number of users locked : &1 ?

  The SAP error message CNV_10940_MSG514 with the description "Number of users locked: &1" typically indicates that a certain number of users in the SAP system have been locked, which can prevent them from logging in or performing transactions. This error is often encountered during data migration or system conversion processes, particularly when using SAP's tools for system conversion or data migration.
  Cause:
  
  
  User Locking: Users may be locked due to various reasons, such as:
  
  Repeated failed login attempts.
  Manual locking by an administrator.
  Locking due to a migration or conversion process that has not been completed successfully.
  
  
  
  Data Migration Issues: During data migration, if there are inconsistencies or issues with user data, it may lead to users being locked.
  
  
  System Configuration: Certain configurations or settings in the SAP system may lead to user locks, especially if there are security policies in place.
  
  
  Solution:
  
  
  Unlock Users: The immediate solution is to unlock the users who are locked. This can be done by:
  
  Using transaction code SU01 (User Maintenance) to unlock individual users.
  Using transaction code SU10 (Mass User Maintenance) to unlock multiple users at once.
  
  
  
  Check User Locking Reasons: Investigate why the users were locked in the first place. This may involve checking:
  
  The system logs for failed login attempts.
  Any recent changes made to user roles or authorizations.
  
  
  
  Review Migration Process: If the locking is related to a migration process, review the migration logs and ensure that all steps have been completed successfully. Address any errors that may have occurred during the migration.
  
  
  Adjust Security Settings: If necessary, review and adjust the security settings related to user locking to prevent future occurrences.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration or conversion process you are undertaking, as there may be specific recommendations or steps to follow.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU10, and SU53 (to analyze authorization issues).
  SAP Notes: Check for any SAP Notes related to user management and locking issues, as they may provide additional insights or solutions.
  User Management Best Practices: Implement best practices for user management and security to minimize the risk of user locks in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.