How To Fix CNV_10500044 - JOB-CLOSE failed, SUBRC: &1; see SYS-LOG with SM21


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_10500 - Messages of Special Ledger Package

  • Message number: 044

  • Message text: JOB-CLOSE failed, SUBRC: &1; see SYS-LOG with SM21

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_10500044 - JOB-CLOSE failed, SUBRC: &1; see SYS-LOG with SM21 ?

    The SAP error message CNV_10500044 JOB-CLOSE failed, SUBRC: &1; see SYS-LOG with SM21 typically indicates that a background job related to a conversion or migration process has failed to close properly. This error is often associated with data migration projects, particularly those using the SAP S/4HANA Migration Cockpit or other conversion tools.

    Cause:

    1. Job Failure: The job that was supposed to complete may have encountered an error during execution, leading to an abnormal termination.
    2. Resource Issues: Insufficient system resources (like memory or CPU) can cause jobs to fail.
    3. Database Locking: If the job was trying to access locked database entries, it might not have been able to complete.
    4. Configuration Issues: Incorrect configuration settings in the migration or conversion process can lead to job failures.
    5. Authorization Issues: The user executing the job may not have the necessary authorizations to complete the task.

    Solution:

    1. Check the Job Log: Use transaction SM37 to check the job log for the specific job that failed. Look for any error messages or warnings that can provide more context.
    2. Review the System Log: Use transaction SM21 to review the system log for any related error messages that occurred around the same time as the job failure.
    3. Analyze the Subrc Code: The SUBRC value can provide additional information about the nature of the failure. A value of 0 typically indicates success, while other values indicate different types of errors.
    4. Check for Resource Availability: Ensure that the system has enough resources (memory, CPU) available to run the job.
    5. Database Locks: Check for any database locks that might be preventing the job from completing. You can use transaction SM12 to view and manage locks.
    6. Review Configuration: Ensure that all configuration settings for the migration or conversion process are correct and complete.
    7. User Authorizations: Verify that the user executing the job has the necessary authorizations to perform the actions required by the job.
    8. Retry the Job: After addressing any identified issues, you can retry the job to see if it completes successfully.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the documentation for the specific migration or conversion tool you are using to ensure that all prerequisites and configurations are met.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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