How To Fix CNV_10020471 - Resource bottleneck; auto refresh was deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_10020 - Message class for package 10020

  • Message number: 471

  • Message text: Resource bottleneck; auto refresh was deactivated

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_10020471 - Resource bottleneck; auto refresh was deactivated ?

    The SAP error message CNV_10020471 indicates a resource bottleneck in the system, which has led to the automatic refresh feature being deactivated. This error typically occurs during data migration or conversion processes, particularly when using SAP's Conversion Tools or during system upgrades.

    Cause:

    1. Resource Bottleneck: The system is experiencing high resource utilization, which could be due to insufficient CPU, memory, or I/O capacity. This can happen if there are too many concurrent processes running or if the system is under heavy load.
    2. Configuration Issues: The system may not be optimally configured for the tasks being performed, leading to performance issues.
    3. Database Locks: There may be locks on database tables that are preventing the refresh from occurring.
    4. Long-running Processes: If there are long-running background jobs or transactions, they can consume resources and lead to bottlenecks.

    Solution:

    1. Monitor System Resources: Use transaction codes like ST03N (Workload Analysis) or ST06 (Operating System Monitor) to check CPU, memory, and I/O usage. Identify any processes that are consuming excessive resources.
    2. Optimize Background Jobs: Review and optimize any long-running background jobs. Consider scheduling them during off-peak hours to reduce load.
    3. Increase System Resources: If the system is consistently under heavy load, consider upgrading the hardware or increasing the allocated resources (CPU, memory).
    4. Database Optimization: Check for database locks and optimize database performance. You can use transaction codes like SM12 (Display and Delete Locks) to identify and resolve locks.
    5. Adjust Configuration: Review the configuration settings for the SAP system to ensure they are optimized for the workload. This may include adjusting parameters related to memory allocation and process handling.
    6. Manual Refresh: If automatic refresh is deactivated, you may need to manually refresh the relevant data or processes until the resource bottleneck is resolved.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review the official SAP documentation for the specific tools or processes you are using, as they may have specific recommendations for handling resource bottlenecks.

    By addressing the underlying resource issues and optimizing system performance, you should be able to resolve the error CNV_10020471 and restore the automatic refresh functionality.

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