How To Fix CNV_02300000 - No e-mail address found; enter it using SU3


CNV_02300000 - Overview

  • Message type: E = Error

  • Message class: CNV_02300 -

  • Message number: 000

  • Message text: No e-mail address found; enter it using SU3

  • Show details Hide details
  • What causes this issue?

    Using transaction SU3 (or SYSTEM --> User profile --> Own data), you
    can maintain your own user data.
    Choose the pushbutton <ZH>Other communication</> and then INT to go to
    an entry screen for your e-mail address.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Enter a valid e-mail address.

    Error message extract from SAP system. Copyright SAP SE.


CNV_02300000 - Details

  • The SAP error message CNV_02300000 indicates that the system could not find an email address associated with the user profile. This typically occurs in scenarios where email notifications or communications are expected, but the user’s email address has not been set up in their SAP user profile.
    
    Cause: Missing Email Address: The primary cause of this error is that the user has not entered an email address in their SAP user profile. User Profile Configuration: The user profile may not be properly configured, or the email field may be left blank. System Settings: In some cases, system settings or roles may restrict access to certain user profile fields.
    Solution: To resolve this error, the user needs to enter their email address in their SAP user profile. Here are the steps to do this: Log into SAP: Start by logging into your SAP system. Access User Profile: Enter the transaction code SU3 in the command field and press Enter. This

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