How To Fix CNV60500002 - CNV_00001_API returned error; contact SAP for support

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV60500 - Messages for development class CNV_60500

• Message number: 002

• Message text: CNV_00001_API returned error; contact SAP for support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV60500002 - CNV_00001_API returned error; contact SAP for support ?

  The SAP error message CNV60500002 with the description "CNV_00001_API returned error; contact SAP for support" typically occurs during data migration or conversion processes, particularly when using SAP's tools for data migration, such as the SAP S/4HANA Migration Cockpit or other conversion tools.
  Cause:
  
  Data Issues: The error may arise due to inconsistencies or issues in the data being migrated. This could include missing mandatory fields, incorrect data formats, or data that does not comply with the target system's requirements.
  Configuration Issues: There may be configuration problems in the migration settings or parameters that are not set correctly.
  Authorization Issues: The user executing the migration may not have the necessary authorizations to perform the operation.
  Technical Errors: There could be underlying technical issues, such as problems with the database, network issues, or bugs in the migration tool itself.
  
  Solution:
  
  Check Logs: Review the detailed logs generated during the migration process. These logs can provide more specific information about what caused the error.
  Data Validation: Validate the data being migrated to ensure it meets the requirements of the target system. Look for missing fields, incorrect formats, or any other data-related issues.
  Configuration Review: Double-check the configuration settings for the migration process. Ensure that all parameters are set correctly and that the migration tool is properly configured.
  User Authorizations: Verify that the user executing the migration has the necessary authorizations to perform the operation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to the error message. There may be patches or updates that address known issues.
  Contact SAP Support: If the issue persists after performing the above checks, it may be necessary to contact SAP Support for further assistance. Provide them with the error message, logs, and any other relevant information to help diagnose the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific migration tool you are using. This documentation often includes troubleshooting sections that can help resolve common issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues. You can find discussions, solutions, and best practices shared by other SAP professionals.
  System Requirements: Ensure that your system meets all the prerequisites and requirements for the migration tool you are using.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.