How To Fix CNV20551809 - Action cancelled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV20551 - message for package 20551 (company code delete)

• Message number: 809

• Message text: Action cancelled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV20551809 - Action cancelled by user ?

  The SAP error message CNV20551809, which states "Action cancelled by user," typically occurs during data migration or conversion processes, particularly when using SAP's Data Migration tools or during system upgrades. This message indicates that a user has manually interrupted or canceled an ongoing process.
  Causes:
  
  User Intervention: The most straightforward cause is that the user intentionally canceled the action, either by clicking a cancel button or closing the application.
  Timeouts: If a process takes too long, users might cancel it out of frustration or due to time constraints.
  Errors in Data: If the system encounters data that it cannot process, a user might cancel the action rather than wait for a resolution.
  System Performance: Slow system performance or unresponsive interfaces can lead users to believe that the process is stuck, prompting them to cancel.
  
  Solutions:
  
  Review Logs: Check the application logs or transaction logs to understand what was happening before the cancellation. This can provide insights into whether there were underlying issues.
  Re-run the Process: If the cancellation was unintentional, try to re-run the process. Ensure that all prerequisites are met and that the data is in the correct format.
  Optimize Performance: If the process is slow, consider optimizing the system performance. This could involve checking server resources, database performance, or network issues.
  User Training: Ensure that users are trained on the process and understand the implications of canceling actions. This can help reduce unintentional cancellations.
  Error Handling: Implement better error handling in the migration process to catch issues before they lead to user cancellations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Review the documentation for the specific migration tool or process you are using. There may be specific steps or configurations that need to be followed.
  Community Forums: Engage with SAP community forums or support channels. Other users may have encountered the same issue and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.