How To Fix CNV20551713 - Error during 'Lock users in execution system'

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV20551 - message for package 20551 (company code delete)

• Message number: 713

• Message text: Error during 'Lock users in execution system'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV20551713 - Error during 'Lock users in execution system' ?

  The SAP error message CNV20551713, which occurs during the process of locking users in the execution system, typically arises in the context of data migration or system conversion activities, such as those performed during an SAP S/4HANA migration or other significant system upgrades.
  Cause:
  The error can be caused by several factors, including:
  
  User Locking Issues: The system may be unable to lock users due to existing sessions or transactions that are currently active for those users.
  Authorization Problems: The user executing the locking process may not have the necessary authorizations to lock other users.
  Technical Issues: There may be underlying technical issues, such as database locks or connectivity problems, that prevent the locking process from completing successfully.
  Configuration Issues: Incorrect configuration settings in the system can also lead to this error.
  
  Solution:
  To resolve the CNV20551713 error, you can take the following steps:
  
  
  Check Active Sessions: Verify if the users that need to be locked are currently logged into the system. You can use transaction code SM04 to check active user sessions. If users are logged in, ask them to log out before retrying the locking process.
  
  
  Review Authorizations: Ensure that the user executing the locking process has the necessary authorizations. The user should have the appropriate roles and permissions to lock other users.
  
  
  Check for Technical Issues: Look for any database locks or connectivity issues that might be affecting the locking process. You can use transaction codes like SM12 to check for locks and SM21 to review system logs for any related errors.
  
  
  Retry the Process: After ensuring that no users are logged in and that the executing user has the necessary authorizations, retry the locking process.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM04 (User Overview), SM12 (Display and Delete Locks), and SM21 (System Log).
  Documentation: Review SAP documentation related to user management and data migration processes for additional context and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CNV20551713 error effectively.