How To Fix CNV20410005 - CNV_00001_API returned error. Contact SAP for support

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV20410 - message class for package 20410 (operating concern merge)

• Message number: 005

• Message text: CNV_00001_API returned error. Contact SAP for support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV20410005 - CNV_00001_API returned error. Contact SAP for support ?

  The SAP error message CNV20410005 with the description CNV_00001_API returned error. Contact SAP for support typically occurs during data migration or conversion processes, particularly when using SAP's Conversion Tools or during the execution of a specific migration project.
  Cause:
  
  Data Issues: The error may arise due to inconsistencies or issues in the data being processed. This could include missing mandatory fields, incorrect data formats, or data that does not meet the validation rules set by the migration program.
  Configuration Problems: Incorrect configuration settings in the migration tool or the source/target systems can lead to this error.
  Technical Issues: There may be underlying technical issues, such as problems with the database, network issues, or issues with the SAP system itself.
  Version Compatibility: The error might also occur if there are compatibility issues between the versions of the source and target systems or the migration tools being used.
  
  Solution:
  
  Check Logs: Review the detailed logs generated during the migration process. These logs can provide more specific information about what caused the error.
  Data Validation: Ensure that the data being migrated is clean and adheres to the required formats and constraints. Validate the data for completeness and correctness.
  Configuration Review: Double-check the configuration settings of the migration tool and ensure they are set up correctly for your specific migration scenario.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, it is advisable to contact SAP Support. Provide them with the error message, logs, and any other relevant information to assist in troubleshooting.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific migration tool you are using. This documentation often includes troubleshooting sections that can help resolve common issues.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known bugs and improve system stability.
  
  By following these steps, you should be able to diagnose and potentially resolve the CNV20410005 error. If not, SAP Support will be your best resource for further assistance.