How To Fix CNV20380000 - &1=&2 cannot be processed. Controlling Area information is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV20380 - Messages for Development class CNV_20380

  • Message number: 000

  • Message text: &1=&2 cannot be processed. Controlling Area information is missing

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV20380000 - &1=&2 cannot be processed. Controlling Area information is missing ?

    The SAP error message CNV20380000 indicates that there is a problem related to the controlling area in the context of a conversion or migration process. The message typically states that a specific entity (like a cost center, internal order, etc.) cannot be processed because the controlling area information is missing.

    Cause:

    1. Missing Controlling Area: The primary cause of this error is that the system cannot find the controlling area associated with the entity you are trying to process. This could be due to:

      • The controlling area not being defined in the system.
      • The entity (e.g., cost center, internal order) not being assigned to a controlling area.
      • Data inconsistencies or missing entries in the relevant tables.
    2. Configuration Issues: There may be configuration issues in the controlling area settings or in the migration settings that are causing the system to not recognize the controlling area.

    3. Data Migration Issues: If this error occurs during a data migration process, it could be due to incorrect mapping or missing data in the source system.

    Solution:

    1. Check Controlling Area Configuration:

      • Go to the SAP configuration (transaction code SPRO) and navigate to the controlling area settings.
      • Ensure that the controlling area is defined and properly configured.
    2. Assign Entities to Controlling Area:

      • Verify that the entity you are trying to process (e.g., cost center, internal order) is assigned to a valid controlling area.
      • You can check this in the relevant master data transaction (e.g., transaction code KS01 for cost centers).
    3. Data Consistency Check:

      • Run consistency checks on the relevant master data to ensure that there are no missing or inconsistent entries.
      • Use transaction codes like KAH2 (for cost centers) or KO03 (for internal orders) to check the details.
    4. Review Migration Settings:

      • If this error occurs during a migration process, review the mapping and transformation rules to ensure that the controlling area is correctly specified.
      • Ensure that all necessary data is included in the migration files.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
    6. Debugging:

      • If the issue persists, consider debugging the process to identify where the controlling area information is being lost or not recognized.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as KS01 (Create Cost Center), KS02 (Change Cost Center), and KSH1 (Cost Center Hierarchy).
    • Documentation: Review SAP documentation related to controlling area configuration and data migration processes.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the issue related to the CNV20380000 error message in SAP.

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