How To Fix CNV20330008 - CNV_00001_API returned error. Contact SAP for support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV20330 - Message for package 20330 (object numbers)

  • Message number: 008

  • Message text: CNV_00001_API returned error. Contact SAP for support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV20330008 - CNV_00001_API returned error. Contact SAP for support ?

    The SAP error message CNV20330008 with the description CNV_00001_API returned error. Contact SAP for support typically occurs during data migration or conversion processes, particularly when using SAP's Conversion Tools or Migration Cockpit. This error indicates that there was an issue with the API call made by the conversion tool, which could be due to various reasons.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration settings in the migration tool or the source/target systems.
    2. Data Quality Issues: Problems with the data being migrated, such as missing mandatory fields, incorrect data formats, or data inconsistencies.
    3. Authorization Issues: The user executing the migration may not have the necessary authorizations to perform the operation.
    4. System Performance: Performance issues in the SAP system, such as timeouts or resource limitations.
    5. Version Compatibility: The version of the migration tool may not be compatible with the version of the SAP system being used.

    Solutions:

    1. Check Configuration: Review the configuration settings of the migration tool to ensure they are correct and complete.
    2. Data Validation: Validate the data being migrated to ensure it meets the required formats and constraints. Use data cleansing techniques if necessary.
    3. User Authorizations: Ensure that the user executing the migration has the necessary authorizations to access and modify the data.
    4. Monitor System Performance: Check the system performance and logs for any issues that may be causing timeouts or resource constraints. Consider increasing system resources if needed.
    5. Review Logs: Look at the detailed logs generated during the migration process to identify the specific cause of the error. This may provide more context on what went wrong.
    6. Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. Provide them with detailed logs and information about the steps taken before the error occurred.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • Documentation: Review the official SAP documentation for the migration tool being used to ensure all steps are followed correctly.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and potentially resolve the error CNV20330008. If not, SAP support will be your best resource for a resolution.

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