How To Fix CNV20212002 - CNV_00001_API returned error. Contact SAP for support.

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV20212 - Messages for development class CNV_20212

• Message number: 002

• Message text: CNV_00001_API returned error. Contact SAP for support.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV20212002 - CNV_00001_API returned error. Contact SAP for support. ?

  The SAP error message CNV20212002 with the description CNV_00001_API returned error. Contact SAP for support typically occurs during data migration or conversion processes, particularly when using SAP's data migration tools or services. This error indicates that there was an issue with the API call made during the conversion process, which could be due to various reasons.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the migration tool or the source/target systems.
  Data Quality Issues: Problems with the data being migrated, such as missing mandatory fields, incorrect data formats, or data inconsistencies.
  Authorization Issues: The user executing the migration may not have the necessary permissions to perform the operation.
  System Performance: Performance issues in the SAP system, such as timeouts or resource limitations.
  Version Compatibility: Incompatibility between the versions of the source and target systems or the migration tool being used.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard migration process.
  
  Solutions:
  
  Check Configuration: Review the configuration settings of the migration tool and ensure they are set up correctly.
  Data Validation: Validate the data being migrated to ensure it meets the required standards and formats. Use data cleansing tools if necessary.
  User Permissions: Verify that the user has the appropriate authorizations to execute the migration.
  Monitor System Performance: Check system logs and performance metrics to identify any bottlenecks or resource issues.
  Review Logs: Look at the detailed logs generated during the migration process to identify the specific cause of the error.
  Contact SAP Support: If the issue persists after troubleshooting, it may be necessary to contact SAP support for further assistance. Provide them with detailed logs and error messages to facilitate their investigation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Documentation: Review the official SAP documentation for the migration tool you are using, as it may contain troubleshooting steps or best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  Conclusion:
  Resolving the CNV20212002 error requires a systematic approach to identify the root cause, whether it be configuration, data quality, or system performance. If internal troubleshooting does not resolve the issue, reaching out to SAP support with detailed information will be the best course of action.