How To Fix CNV20200269 - Credit limit and recommended credit limit frm reference credit cntrl area

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV20200 - Messages for development class CNV_20200

• Message number: 269

• Message text: Credit limit and recommended credit limit frm reference credit cntrl area

What causes this issue?

The following setting was selected:
For credit limit and recommended credit limit, the corresponding values
from the reference credit control area are used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV20200269 - Credit limit and recommended credit limit frm reference credit cntrl area ?

  The SAP error message CNV20200269 typically relates to issues with credit limits in the context of credit management within the SAP system. This error can occur during various processes, such as sales order processing, delivery, or billing, when the system checks the credit limit for a customer and finds discrepancies or issues.
  Cause:
  
  Credit Limit Exceeded: The customer's credit limit has been exceeded based on the current sales order or outstanding invoices.
  Missing Credit Control Area: The credit control area may not be properly assigned to the customer master data.
  Incorrect Configuration: There may be incorrect settings in the credit management configuration, such as credit limit settings or risk categories.
  Reference Credit Control Area Issues: The reference credit control area may not be set up correctly or may not match the current transaction context.
  
  Solution:
  
  Review Customer Credit Limit: Check the customer's credit limit in the customer master data (transaction code XD02 or FD32) and ensure it is set correctly.
  Adjust Credit Limit: If necessary, increase the credit limit for the customer to accommodate the current transaction.
  Check Credit Control Area Assignment: Ensure that the credit control area is correctly assigned to the customer and that it matches the relevant sales area.
  Configuration Review: Review the credit management configuration in the SAP system (transaction code OB45 for credit control area settings) to ensure that all settings are correct.
  Consult with Finance Team: If you are unsure about the appropriate credit limit or configuration, consult with your finance or credit management team for guidance.
  Transaction Context: Ensure that the transaction context (e.g., sales order, delivery) is correctly set up and that the customer is valid for the transaction.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation on credit management to understand how credit limits are managed and the implications of exceeding them.
  User Roles: Ensure that the user attempting the transaction has the necessary authorizations to view and modify credit limits.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.