How To Fix CNV20200214 - Error when reading data record from KNB4. MANDT=&1,KUNNR=&2,BUKRS=&3

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV20200 - Messages for development class CNV_20200

• Message number: 214

• Message text: Error when reading data record from KNB4. MANDT=&1,KUNNR=&2,BUKRS=&3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV20200214 - Error when reading data record from KNB4. MANDT=&1,KUNNR=&2,BUKRS=&3 ?

  The SAP error message CNV20200214 indicates an issue when reading data records from the KNB4 table, which is related to customer master data in SAP. The placeholders &1, &2, and &3 represent the client number (MANDT), customer number (KUNNR), and company code (BUKRS), respectively.
  Cause:
  This error can occur due to several reasons, including:
  
  Data Inconsistency: The data in the KNB4 table may be inconsistent or corrupted, leading to issues when trying to read specific records.
  Missing Records: The specified customer number or company code may not exist in the KNB4 table for the given client.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to read the data from the KNB4 table.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP system itself.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Existence:
  
  Verify that the customer number (KUNNR) and company code (BUKRS) exist in the KNB4 table for the specified client (MANDT). You can do this by executing a simple SELECT query in the database or using transaction codes like SE16 or SE11.
  
  
  
  Data Consistency Check:
  
  If the records exist but are inconsistent, you may need to run data consistency checks or repair tools provided by SAP to fix any inconsistencies in the customer master data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the KNB4 table. You can check the user roles and authorizations in transaction SU01.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They can help diagnose any underlying technical issues.
  
  
  
  Data Migration Tools:
  
  If this error occurs during a data migration process, ensure that the migration tools or programs are correctly configured and that the source data is valid.
  
  
  
  Related Information:
  
  KNB4 Table: This table contains customer master data at the company code level. It is essential for various financial and sales processes in SAP.
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
  
  By following these steps, you should be able to identify and resolve the cause of the CNV20200214 error in your SAP system.