How To Fix CNV20200005 - CNV_00001_API returned error. Contact SAP for support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV20200 - Messages for development class CNV_20200

  • Message number: 005

  • Message text: CNV_00001_API returned error. Contact SAP for support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV20200005 - CNV_00001_API returned error. Contact SAP for support ?

    The SAP error message CNV20200005 with the description CNV_00001_API returned error. Contact SAP for support typically occurs during data migration or conversion processes, particularly when using SAP's Conversion Tools or Migration Cockpit. This error indicates that there was an issue with the API call made during the conversion process, which could be due to various reasons.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration settings in the migration tool or the source/target systems.
    2. Data Quality Issues: Inconsistent or invalid data in the source system that does not meet the requirements of the target system.
    3. Authorization Problems: The user executing the migration may not have the necessary authorizations to perform the operation.
    4. Technical Errors: Bugs or issues in the migration tool or API itself.
    5. System Performance: Insufficient system resources (memory, CPU) during the migration process.

    Solutions:

    1. Check Configuration: Review the configuration settings of the migration tool to ensure they are correct and complete.
    2. Data Validation: Perform data validation checks on the source data to identify and correct any inconsistencies or invalid entries.
    3. User Authorizations: Ensure that the user executing the migration has the necessary authorizations to access and modify the data.
    4. Review Logs: Check the logs for more detailed error messages that can provide insights into what went wrong. Look for any specific error codes or messages that can guide troubleshooting.
    5. System Resources: Monitor system performance and ensure that there are adequate resources available during the migration process.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to the error message. There may be patches or updates that address known issues.
    7. Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including logs and steps to reproduce the issue.

    Related Information:

    • SAP Notes: Search for SAP Notes related to the CNV20200005 error for specific guidance or patches.
    • Documentation: Review the official SAP documentation for the migration tool you are using to ensure all prerequisites and steps are followed correctly.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to diagnose and potentially resolve the error CNV20200005. If not, SAP Support will be your best resource for a resolution.

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