How To Fix CNTACT031 - GL account &1 / &2 does not exist, set to empty value

SAP Error Message - Details

• Message type: E = Error

• Message class: CNTACT - eCATT replacement -> ABAP class

• Message number: 031

• Message text: GL account &1 / &2 does not exist, set to empty value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNTACT031 - GL account &1 / &2 does not exist, set to empty value ?

  The SAP error message CNTACT031 indicates that a General Ledger (GL) account specified in a transaction does not exist in the system. This error typically occurs in the context of controlling (CO) or financial accounting (FI) when trying to post a transaction that references a GL account that is either not created or has been deactivated.
  Cause:
  
  Non-Existent GL Account: The GL account specified in the transaction does not exist in the chart of accounts.
  Inactive GL Account: The GL account may exist but is marked as inactive or has been deleted.
  Incorrect Account Assignment: The account assignment in the transaction may be incorrect, leading to a reference to a non-existent account.
  Missing Authorization: The user may not have the necessary authorization to view or use the specified GL account.
  
  Solution:
  
  
  Check GL Account Existence:
  
  Use transaction code FS00 to check if the GL account exists in the system. Enter the GL account number and the appropriate chart of accounts to verify its status.
  
  
  
  Create or Reactivate GL Account:
  
  If the GL account does not exist, you may need to create it using transaction code FS00. Ensure that you fill in all required fields correctly.
  If the account exists but is inactive, you may need to reactivate it by changing its status.
  
  
  
  Verify Account Assignment:
  
  Review the transaction that triggered the error to ensure that the correct GL account is being referenced. Check for any typos or incorrect account numbers.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the GL account. This can be checked with the help of your SAP security team.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the correct GL account to use, consult with your finance or accounting team to confirm the appropriate account for the transaction.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FS00: Create/Change Display G/L Account
  FBL3N: G/L Account Line Item Display (to check postings)
  
  
  
  Documentation: Refer to SAP documentation or help files for more detailed information on GL account management and error handling.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to resolve the CNTACT031 error and ensure that the correct GL accounts are being used in your transactions.