How To Fix CNTACT024 - Record &1 : fileds &2 and &3 should have values both or neither

CNTACT024 - Overview

• Message type: E = Error

• Message class: CNTACT - eCATT replacement -> ABAP class

• Message number: 024

• Message text: Record &1 : fileds &2 and &3 should have values both or neither

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNTACT024 - Record &1 : fileds &2 and &3 should have values both or neither ?

  The SAP error message CNTACT024 indicates that there is a validation issue with the data being processed in a transaction related to contact information. Specifically, it states that for a particular record (indicated by &1), two fields (indicated by &2 and &3) must either both have values or neither should have values. This is a common data integrity check to ensure that related fields are consistently filled out.
  
  Cause:
  The error typically arises in scenarios where:
  
  Two fields are logically related and should be filled out together (e.g., if one field contains a phone number, the other might need to contain a phone type).
  One of the fields is filled while the other is left empty, violating the requirement for both fields to be either populated or left blank.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Fields: Check the error message to identify which record and which fields are causing the