How To Fix CNTACT012 - Please check your &1, for VERTEX


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNTACT - eCATT replacement -> ABAP class

  • Message number: 012

  • Message text: Please check your &1, for VERTEX

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNTACT012 - Please check your &1, for VERTEX ?

    The SAP error message CNTACT012 typically indicates an issue related to the integration between SAP and the Vertex tax calculation software. This error suggests that there is a problem with the configuration or data being sent to Vertex for tax calculation.

    Cause:

    1. Configuration Issues: The integration settings between SAP and Vertex may not be correctly configured. This could include incorrect parameters or missing information in the configuration.
    2. Data Issues: The data being sent to Vertex may be incomplete or incorrect. This could involve missing tax codes, incorrect addresses, or other relevant data that Vertex requires for tax calculations.
    3. Version Compatibility: There may be compatibility issues between the version of SAP you are using and the version of Vertex.
    4. Network Issues: If there are connectivity issues between SAP and the Vertex server, this could also lead to errors.

    Solution:

    1. Check Configuration: Review the configuration settings in SAP for the Vertex integration. Ensure that all necessary parameters are correctly set up.
    2. Validate Data: Check the data being sent to Vertex. Ensure that all required fields are populated correctly, including tax codes, addresses, and any other relevant information.
    3. Review Logs: Look at the logs for both SAP and Vertex to identify any specific errors or warnings that could provide more context about the issue.
    4. Test Connectivity: Ensure that there is a stable network connection between SAP and the Vertex server. You may want to perform a connectivity test.
    5. Consult Documentation: Refer to the SAP and Vertex documentation for any specific requirements or troubleshooting steps related to the error.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or Vertex support for further assistance. They may have more specific insights or updates regarding the error.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to the integration with Vertex.
    • Vertex Documentation: Review the Vertex documentation for any specific requirements or troubleshooting steps related to SAP integration.
    • Community Forums: Look for discussions in SAP community forums or other user groups where similar issues may have been addressed.

    By following these steps, you should be able to identify and resolve the issue causing the CNTACT012 error in your SAP system.

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