How To Fix CNTACT009 - Cannot determine HIER_ID (GUID)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNTACT - eCATT replacement -> ABAP class

• Message number: 009

• Message text: Cannot determine HIER_ID (GUID)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNTACT009 - Cannot determine HIER_ID (GUID) ?

  The SAP error message CNTACT009: Cannot determine HIER_ID (GUID) typically occurs in the context of SAP Controlling (CO) when working with hierarchical structures, such as cost centers, profit centers, or internal orders. This error indicates that the system is unable to find or determine the hierarchical ID (GUID) for a specific object, which is necessary for processing.
  Causes:
  
  Missing Hierarchy Data: The hierarchy data for the object you are trying to access may not be maintained or is incomplete.
  Incorrect Configuration: There may be issues with the configuration of the hierarchy in the system, such as missing nodes or incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the database tables that store hierarchy information.
  Transport Issues: If the hierarchy was transported from another system, there may have been issues during the transport process that led to missing data.
  
  Solutions:
  
  Check Hierarchy Configuration: Verify that the hierarchy is correctly configured in the system. Ensure that all necessary nodes and structures are defined.
  Maintain Hierarchy Data: If the hierarchy data is missing, you may need to create or maintain the necessary hierarchy entries using transaction codes like OKEQ (for cost centers) or OKEE (for profit centers).
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the hierarchy data. You may need to check the user roles and profiles.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any missing or inconsistent data. You can use transaction codes like SE11 to check the database tables.
  Transport Validation: If the hierarchy was recently transported, validate the transport logs to ensure that all necessary objects were included and correctly imported.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the exact point of failure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OKEQ, OKEE, and SE11 for managing hierarchies and checking database tables.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., CO module) for additional guidance on hierarchy management.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or functional team for further assistance.