How To Fix CND_EXCHANGE181 - Record KNUMA = &1, AG_GUID = &2: Bonus status cannot be changed

CND_EXCHANGE181 - Overview

• Message type: E = Error

• Message class: CND_EXCHANGE - Error Messages in Data Exchange Conditions

• Message number: 181

• Message text: Record KNUMA = &1, AG_GUID = &2: Bonus status cannot be changed

What causes this issue?

The bonus status of agreement &V1& (GUID = &V2&) cannot be changed

System Response

An attempt was made to change the bonus status &V3& of agreement &V1& to
status &V4&. This change is not permitted.
This problem indicates that there is a data inconsistency between ERP
and CRM. The system will not let you change the status as it could cause
serious problems (for example, settlement accounting being carried out
several times for a bonus agreement).

Error message extract from SAP system. Copyright SAP SE.

CND_EXCHANGE181 - Details

• The SAP error message CND_EXCHANGE181 indicates that there is an issue with changing the bonus status for a specific record identified by the KNUMA (condition record number) and AG_GUID (agreement GUID). This error typically arises in the context of condition management, particularly when dealing with pricing or bonus agreements in SAP.
  
  Cause:
  The error can occur due to several reasons, including:
  
  
  Status Restrictions: The bonus status you are trying to change may be restricted by the system due to business rules or conditions that are not met. For example, if the bonus has already been processed or if it is in a status that does not allow changes.
  
  
  Data Integrity Issues: There may be inconsistencies or missing data in the condition records or related tables that prevent the status from being updated.
  
  
  Authorization Issues: The user attempting to change the status may not have the necessary authorizations to perform this action.
  
  
  Custom Logic: If there are