How To Fix CND_EXCHANGE170 - Update agreement-campaign relat.: error during INSERT (return code &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CND_EXCHANGE - Error Messages in Data Exchange Conditions

• Message number: 170

• Message text: Update agreement-campaign relat.: error during INSERT (return code &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CND_EXCHANGE170 - Update agreement-campaign relat.: error during INSERT (return code &1) ?

  The SAP error message CND_EXCHANGE170 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there was an issue during the insertion of data related to an update agreement or campaign relationship.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the records being processed, such as invalid keys or references.
  Database Constraints: The insertion might violate database constraints, such as primary key or foreign key constraints.
  Configuration Issues: Incorrect configuration settings in the campaign or agreement setup could lead to this error.
  System Performance: If the system is under heavy load, it might lead to timeouts or failures during data processing.
  Authorization Issues: The user executing the operation may not have the necessary permissions to perform the insert operation.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Data Validity: Review the data being inserted to ensure that all required fields are populated and that the data adheres to the expected formats and constraints.
  Review Logs: Check the application logs and system logs for more detailed error messages that can provide insights into what went wrong during the insert operation.
  Database Constraints: Verify that there are no violations of database constraints. This may involve checking for existing records that conflict with the new data.
  Configuration Review: Ensure that the configuration for the campaign and agreement is correct and complete. This includes checking any dependencies or prerequisites that must be met.
  Performance Monitoring: If the system is under heavy load, consider monitoring performance and optimizing the database or application server settings.
  User Permissions: Ensure that the user has the necessary authorizations to perform the operation. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary), SE37 (Function Modules), or SE80 (Object Navigator) to investigate the underlying data structures and function modules involved in the process.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.