How To Fix CND_EXCHANGE024 - First block of an initial upload contains no data

SAP Error Message - Details

• Message type: E = Error

• Message class: CND_EXCHANGE - Error Messages in Data Exchange Conditions

• Message number: 024

• Message text: First block of an initial upload contains no data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CND_EXCHANGE024 - First block of an initial upload contains no data ?

  The SAP error message CND_EXCHANGE024 indicates that the first block of an initial upload does not contain any data. This error typically occurs during data uploads in the context of SAP Convergent Charging (SAP CC) or similar data exchange processes.
  Cause:
  
  Empty Data File: The file being uploaded may be empty or not properly formatted, leading to no data being read in the first block.
  Incorrect File Format: The file format may not match the expected format required by SAP for the upload process.
  Data Extraction Issues: There may have been issues during the data extraction process that resulted in no data being available for upload.
  Configuration Issues: The configuration settings for the upload process may not be set correctly, leading to the system not recognizing the data.
  
  Solution:
  
  
  Check the Data File:
  
  Ensure that the file you are trying to upload is not empty and contains the expected data.
  Verify that the data is formatted correctly according to the specifications required by SAP.
  
  
  
  Review File Format:
  
  Confirm that the file format (e.g., CSV, XML) matches the expected format for the upload process.
  If necessary, convert the file to the correct format.
  
  
  
  Validate Data Extraction:
  
  If the data is being extracted from another system, ensure that the extraction process is functioning correctly and that it produces the expected output.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the upload process in SAP to ensure they are set up correctly.
  Make sure that the upload parameters are correctly defined and that the system is pointing to the right file location.
  
  
  
  Test with Sample Data:
  
  If possible, create a small sample data file that meets the expected format and try uploading it to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific module you are working with to ensure that you are following the correct procedures for data uploads.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review any logs or traces generated during the upload process to identify any additional error messages or warnings that may provide more context.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.