How To Fix CNAGNT004 - Start process Restart - refresh Screen

SAP Error Message - Details

• Message type: E = Error

• Message class: CNAGNT -

• Message number: 004

• Message text: Start process Restart - refresh Screen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNAGNT004 - Start process Restart - refresh Screen ?

  The SAP error message CNAGNT004 typically indicates that there is an issue with a process that needs to be restarted or refreshed. This error can occur in various contexts, often related to transaction processing or system performance issues. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Session Timeout: The user session may have timed out, leading to the inability to continue processing.
  System Performance Issues: High load on the SAP system can cause processes to hang or fail.
  Data Locking: Another user or process may have locked the data you are trying to access or modify.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to process failures.
  Network Issues: Connectivity problems between the client and the SAP server can cause disruptions.
  
  Solutions:
  
  Refresh the Screen: As the error message suggests, try refreshing the screen or reloading the transaction. This can sometimes resolve temporary issues.
  Log Out and Log Back In: If the session has timed out, logging out and back in can help re-establish a valid session.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the data you are trying to access. If you find locks, you may need to wait for them to be released or contact the user who has the lock.
  Monitor System Performance: Use transaction codes like SM37 (job monitoring) or SM66 (global work process overview) to check for any long-running jobs or performance bottlenecks.
  Check Configuration: Review the configuration settings related to the process you are working on. Ensure that everything is set up correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to the error message CNAGNT004.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (system log), ST22 (dump analysis), and SLG1 (application log) to gather more information about the error.
  Documentation: Review SAP documentation or user manuals related to the specific module or process you are working with for additional troubleshooting steps.
  
  If you continue to experience issues, providing specific details about the context in which the error occurs can help in diagnosing the problem more effectively.