How To Fix CN694 - Address copied from the goods recipient in the sales document

SAP Error Message - Details

• Message type: E = Error

• Message class: CN - Meldungen für Netzpläne

• Message number: 694

• Message text: Address copied from the goods recipient in the sales document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CN694 - Address copied from the goods recipient in the sales document ?

  The SAP error message CN694 indicates that the address in the sales document is being copied from the goods recipient, which may not be appropriate for the context of the transaction. This error typically arises in scenarios where the address information is not correctly set up or is inconsistent with the expected data in the sales document.
  Cause:
  
  Address Configuration: The address for the goods recipient may not be properly configured in the master data (e.g., customer master data).
  Inconsistent Data: There may be inconsistencies between the address data in the sales document and the master data.
  Document Type Settings: The sales document type may have specific settings that require certain address fields to be filled or validated.
  User Input: Manual entry errors or omissions in the address fields can lead to this error.
  
  Solution:
  
  Check Customer Master Data: Verify that the customer master data is complete and accurate, especially the address fields for the goods recipient.
  Review Sales Document: Ensure that the sales document is correctly populated with the necessary address information. If the address is being copied from the goods recipient, check that the goods recipient's address is valid.
  Adjust Document Type Settings: If applicable, review the configuration of the sales document type in the SAP system to ensure it aligns with your business processes.
  Manual Entry: If the address is incorrect, manually enter the correct address in the sales document.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), VA03 (Display Sales Order), or VD02 (Change Customer) to review and modify customer data.
  SAP Help Documentation: Refer to the SAP Help Portal for detailed documentation on sales document processing and address management.
  User Exits and BAdIs: If custom logic is involved, check for any user exits or Business Add-Ins (BAdIs) that might affect address handling in sales documents.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution (SD) processes.