How To Fix CN470 - All PM/CS orders are not closed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CN - Meldungen für Netzpläne

• Message number: 470

• Message text: All PM/CS orders are not closed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CN470 - All PM/CS orders are not closed. ?

  The SAP error message CN470 ("All PM/CS orders are not closed") typically occurs in the context of Project System (PS) or Plant Maintenance (PM) and Customer Service (CS) modules when you attempt to perform an action that requires all related orders to be closed, but one or more orders are still open.
  Cause:
  
  Open Orders: The primary cause of this error is that there are still open PM or CS orders associated with the project or work order you are trying to close or process.
  Incomplete Activities: There may be activities or tasks within the orders that have not been completed or confirmed.
  Pending Transactions: There could be pending transactions or postings related to the orders that need to be addressed before they can be closed.
  Dependencies: There may be dependencies on other orders or processes that need to be resolved.
  
  Solution:
  To resolve the CN470 error, follow these steps:
  
  
  Check Open Orders:
  
  Use transaction codes like IW38 (for PM orders) or IW39 (for CS orders) to list all open orders.
  Identify any orders that are still open and need to be addressed.
  
  
  
  Close Open Orders:
  
  For each open order, ensure that all necessary activities are completed.
  Confirm any outstanding operations or tasks.
  If applicable, perform the necessary transactions to close the orders (e.g., IW32 to change the order status).
  
  
  
  Review Related Transactions:
  
  Check for any pending transactions that may be preventing the closure of the orders.
  Ensure that all goods movements, confirmations, and invoices related to the orders are processed.
  
  
  
  Check Dependencies:
  
  Review any dependencies that may exist between orders. Ensure that all dependent orders are also closed.
  
  
  
  Use Reports:
  
  Utilize standard SAP reports to identify any issues with the orders. Reports like S_ALR_87013558 can help in analyzing order statuses.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on closing orders in your version of SAP.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32, IW39, CJ20N (for project management), and CJ03 (to display project).
  Order Types: Understand the different types of PM and CS orders and their lifecycle.
  SAP Notes: Check SAP Notes for any specific fixes or updates related to error CN470.
  User Roles: Ensure that you have the necessary authorizations to close orders in the system.
  
  By following these steps, you should be able to identify and resolve the issue causing the CN470 error in SAP.