How To Fix CMX_POC_WI036 - Error when processing dynamic signature strategy

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_POC_WI - PP-PI-PMA: PI Sheet Messages, SCM Add-On

• Message number: 036

• Message text: Error when processing dynamic signature strategy

What causes this issue?

An error occurred during the processing of the dynamic assignment of
signature strategies.

System Response

Check whether the following causes of error exists and correct them:
Error during the definition of the process instructions or XSteps:
An XStep parameter is missing that is assigned to the characteristic,
which should be assigned the value of the selected signature strategy.
The process instruction that defines the entry of the digital signature
must be a subordinate child node of the XStep node, which contains this
parameter.
No dynamic function call was defined using which the signature strategy
selected by the user can replace the placeholder for the signature
strategy.
Error during the selection of the signature strategy in the
browser-based process instruction sheet or work instruction:
The dynamic function call for the value assignment for the selected
signature strategy was not executed or does not return a valid signature
strategy
The customer-specific implementation of the BAdI
BADI_CMX_POC_DYN_SIGN_STRAT is incorrect or inconsistent

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_POC_WI036 - Error when processing dynamic signature strategy ?

  The SAP error message CMX_POC_WI036 typically relates to issues encountered during the processing of a dynamic signature strategy in the context of SAP's Customer Experience (CX) or Commerce solutions. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying logic of the signature strategy.
  Causes:
  
  
  Configuration Issues: The dynamic signature strategy may not be configured correctly in the system. This could involve incorrect settings or missing parameters that are required for the strategy to function properly.
  
  
  Data Issues: There may be missing or incorrect data that the dynamic signature strategy relies on. This could include customer data, product data, or other relevant information.
  
  
  Logic Errors: There could be errors in the logic defined within the dynamic signature strategy itself, such as incorrect conditions or actions that lead to processing failures.
  
  
  System Limitations: The system may have limitations or restrictions that prevent the dynamic signature strategy from executing as intended.
  
  
  Solutions:
  
  
  Review Configuration: Check the configuration settings for the dynamic signature strategy. Ensure that all required parameters are set correctly and that the strategy is properly activated.
  
  
  Validate Data: Ensure that all necessary data is available and correctly formatted. This includes checking customer profiles, product information, and any other data that the strategy depends on.
  
  
  Debug the Logic: If you have access to the development environment, consider debugging the dynamic signature strategy to identify any logical errors. Look for conditions that may not be met or actions that may not be executed as expected.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to dynamic signature strategies. This may provide insights into common issues and best practices for configuration.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, issues are resolved in newer versions of the software.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any logs or screenshots that may help in diagnosing the problem.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to CMX_POC_WI036. SAP Notes often contain fixes or workarounds for specific error messages.
  Community Forums: Engage with SAP community forums or user groups where other users may have encountered similar issues. They may share their experiences and solutions.
  Training and Documentation: Consider training resources or documentation specific to dynamic signature strategies in SAP to better understand how to configure and troubleshoot them.
  
  By following these steps, you should be able to identify the cause of the CMX_POC_WI036 error and implement a suitable solution.