How To Fix CMX_POC_WI022 - Send operation executed (See log)

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_POC_WI - PP-PI-PMA: PI Sheet Messages, SCM Add-On

• Message number: 022

• Message text: Send operation executed (See log)

What causes this issue?

The send operation has been carried out for the selected control
instructions/recipes.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To display the current send status, choose <PF>Update</>.
If you need more detailed information on the send operation, invoke the
logs for the control instructions/recipes.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_POC_WI022 - Send operation executed (See log) ?

  The SAP error message CMX_POC_WI022, which states "Send operation executed (See log)," typically indicates that there was an issue during the execution of a send operation in the context of SAP's Customer Experience (CX) or related modules. This message is often a generic notification that something has occurred, and it prompts the user to check the logs for more detailed information.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the system settings related to the send operation.
  Network Problems: Connectivity issues between the SAP system and external systems or services can lead to failures in sending operations.
  Authorization Issues: The user or process executing the send operation may lack the necessary permissions.
  Data Issues: The data being sent may be incomplete, incorrect, or not in the expected format.
  Service Availability: The external service or endpoint that the operation is trying to reach may be down or unavailable.
  
  Solutions:
  
  Check Logs: The first step is to check the detailed logs associated with the operation. This can provide insights into what went wrong. Look for error messages or warnings that can guide you to the root cause.
  Review Configuration: Ensure that all relevant configurations for the send operation are correctly set up. This includes checking communication settings, endpoint URLs, and any required parameters.
  Test Connectivity: Verify that the SAP system can reach the external service. This can be done using tools like ping or telnet to check network connectivity.
  Check Authorizations: Ensure that the user or service account executing the operation has the necessary permissions to perform the action.
  Validate Data: Review the data being sent to ensure it meets the required format and completeness. Look for any missing fields or incorrect values.
  Monitor External Services: If the operation relies on external services, check their status to ensure they are operational.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to understand the expected behavior and configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with the log details and any other relevant information you have gathered.