How To Fix CMX_POC_WI009 - Work instruction &1 could not be invoked

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_POC_WI - PP-PI-PMA: PI Sheet Messages, SCM Add-On

• Message number: 009

• Message text: Work instruction &1 could not be invoked

What causes this issue?

Work instructions &V1& could not be invoked. It is possible that the
associated control instructions were not sent successfully.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check in the control instruction monitor whether the control
instructions &V1& have been sent successfully. If necessary, re-send
them.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_POC_WI009 - Work instruction &1 could not be invoked ?

  The SAP error message CMX_POC_WI009, which states "Work instruction &1 could not be invoked," typically occurs in the context of the SAP Customer Experience (CX) or SAP Manufacturing solutions when there is an issue with invoking a specific work instruction. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Work Instruction: The specified work instruction (indicated by &1) may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access or execute the work instruction.
  Configuration Errors: There may be configuration issues in the system that prevent the work instruction from being invoked.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the invocation to fail.
  Incorrect Parameters: The parameters or context in which the work instruction is being called may be incorrect or incomplete.
  
  Solutions:
  
  Verify Work Instruction: Check if the work instruction exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list work instructions.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and execute the work instruction. This may involve checking user roles and permissions in the SAP system.
  Review Configuration: Look into the configuration settings related to work instructions in the SAP system. Ensure that everything is set up correctly and that there are no missing links.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the work instruction in question.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details to help diagnose the problem.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Review any training materials or documentation related to the specific module or functionality you are working with to ensure proper usage of work instructions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.