How To Fix CMX_PM005 - Destination &1: Unable to create alert

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_PM - Messages for Process Messages

• Message number: 005

• Message text: Destination &1: Unable to create alert

What causes this issue?

The <DS:GLOS.3526C507AFAB52B9E10000009B38F974>process message</> is to
be sent to <DS:GLOS.3526C50AAFAB52B9E10000009B38F974>destination</>
&V1&, which is of type <LS>Typ 5 -
<DS:GLOS.46B27CFFE6F5D411BCBB0800060D9C68>Alert Category</></>.
However, the alert could not be created since an internal error
occurred. The message is not sent to destination &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_PM005 - Destination &1: Unable to create alert ?

  The SAP error message CMX_PM005, which states "Destination &1: Unable to create alert," typically occurs in the context of the SAP Process Management (PM) or SAP Solution Manager when there is an issue with the alerting mechanism. This error can arise due to various reasons, including configuration issues, connectivity problems, or system settings.
  Causes:
  
  Incorrect Configuration: The destination specified in the error message may not be correctly configured in the SAP system.
  Network Issues: There may be network connectivity problems preventing the system from reaching the destination.
  Authorization Issues: The user or service account may not have the necessary permissions to create alerts.
  Service Unavailability: The service or application that is supposed to handle the alert may be down or not running.
  Destination Not Defined: The destination specified in the error message may not be defined in the SAP system.
  
  Solutions:
  
  
  Check Destination Configuration:
  
  Go to transaction SM59 to check the configuration of the RFC destination mentioned in the error message.
  Ensure that the destination is correctly set up and that the connection parameters are valid.
  
  
  
  Test Connection:
  
  In SM59, test the connection to the destination to ensure that it is reachable and functioning correctly.
  
  
  
  Review Authorization:
  
  Check the authorizations of the user or service account that is trying to create the alert. Ensure that it has the necessary permissions to perform this action.
  
  
  
  Check Service Status:
  
  Verify that the relevant services or applications that handle alerts are running and available.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 (RFC Destinations)
  SLG1 (Application Log)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  System Monitoring: Regularly monitor system performance and alert configurations to prevent similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the issue causing the CMX_PM005 error message in your SAP system.