How To Fix CMX_DA118 - Callback of all active sessions requested

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_DA - Manufacturing Data Access: Messages

• Message number: 118

• Message text: Callback of all active sessions requested

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_DA118 - Callback of all active sessions requested ?

  The SAP error message CMX_DA118 with the description "Callback of all active sessions requested" typically occurs in the context of SAP's Central Management System (CMS) or when dealing with session management in SAP applications. This error indicates that a request has been made to terminate or callback all active sessions for a particular user or process.
  Cause:
  
  User Action: The error may be triggered by a user action, such as an administrator requesting to log off all active sessions for a user.
  System Configuration: It could also be due to system settings that enforce session limits or require callbacks for security or resource management.
  Session Timeout: If sessions are idle for too long, the system may automatically request a callback to free up resources.
  System Maintenance: During maintenance or updates, the system may require all active sessions to be terminated.
  
  Solution:
  
  Check User Sessions: If you are an administrator, check the active sessions for the user in question. You can use transaction codes like SM04 or AL08 to monitor user sessions.
  Session Management: Review the session management settings in your SAP system. Adjust the parameters if necessary to prevent unwanted callbacks.
  User Notification: If the callback is intentional (e.g., for maintenance), notify users in advance to save their work.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about why the callback was requested.
  Restart Services: In some cases, restarting the relevant SAP services or the entire system may resolve transient issues causing the error.
  Consult Documentation: Refer to SAP documentation or support notes related to session management and error CMX_DA118 for specific guidance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to session management and the CMX_DA118 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Performance: Monitor system performance and resource usage, as high load can sometimes lead to session management issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.