How To Fix CMX_DA104 - Client "&1" does not process event

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_DA - Manufacturing Data Access: Messages

• Message number: 104

• Message text: Client "&1" does not process event

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_DA104 - Client "&1" does not process event ?

  The SAP error message CMX_DA104, which states "Client '&1' does not process event," typically occurs in the context of SAP Customer Experience (CX) or SAP Commerce Cloud (Hybris) when there is an issue with event processing in the system. This error indicates that the specified client is not configured to handle a particular event, which can lead to disruptions in the expected functionality.
  Causes:
  
  Client Configuration: The client may not be properly configured to process the specific event. This could be due to missing settings or incorrect configurations in the client profile.
  Event Type: The event being triggered may not be supported by the client. This can happen if the event type is not registered or if the client is not set up to handle that type of event.
  Version Mismatch: There may be a version mismatch between the event producer and the client, leading to compatibility issues.
  System Errors: There could be underlying system errors or issues with the event bus that prevent the client from processing events.
  
  Solutions:
  
  Check Client Configuration: Review the configuration settings for the client in the SAP system. Ensure that the client is set up to handle the specific event type.
  Event Registration: Verify that the event type is correctly registered in the system. If necessary, register the event type or update the client configuration to include it.
  Update Client: If there is a version mismatch, consider updating the client or the event producer to ensure compatibility.
  Review Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to the SAP documentation for the specific version of the software you are using to understand the expected configurations and event handling processes.
  Contact Support: If the issue persists after checking configurations and logs, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed.
  Event Handling Documentation: Review the documentation related to event handling in SAP CX or SAP Commerce Cloud to understand how events are processed and what configurations are necessary.
  
  By following these steps, you should be able to identify the cause of the CMX_DA104 error and implement a solution to resolve it.