How To Fix CMT2132 - Internal CM error: Error occured when copying the folder

SAP Error Message - Details

• Message type: E = Error

• Message class: CMT2 - Add-On Version: Message Class in CM Environment

• Message number: 132

• Message text: Internal CM error: Error occured when copying the folder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMT2132 - Internal CM error: Error occured when copying the folder ?

  The SAP error message CMT2132, which indicates an "Internal CM error: Error occurred when copying the folder," typically arises in the context of the SAP Content Management (CM) system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Insufficient Permissions: The user may not have the necessary permissions to copy the folder or its contents.
  Folder Structure Issues: There may be issues with the folder structure, such as invalid characters in folder names or exceeding the maximum allowed folder depth.
  System Configuration: Misconfigurations in the Content Management settings or the underlying database can lead to errors during folder operations.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can prevent successful folder copying.
  Locking Issues: The folder or its contents may be locked by another process or user, preventing the copy operation from completing.
  Technical Errors: Internal errors in the SAP system or bugs in the version being used can also lead to this error.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the appropriate permissions to perform the copy operation. This may involve checking user roles and authorizations in the SAP system.
  Validate Folder Names: Review the folder names for any invalid characters or excessive length. Rename folders if necessary to comply with naming conventions.
  Review Configuration: Check the Content Management configuration settings to ensure they are set up correctly. This may involve consulting with your SAP Basis or system administrator.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any connectivity issues or signs of corruption.
  Check for Locks: Investigate if the folder or its contents are locked. You can use transaction codes like SM12 to check for locks and release them if necessary.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), and SU53 (Authorization Check) for troubleshooting.
  Documentation: Review SAP documentation related to Content Management and error handling for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these potential causes and applying the suggested solutions, you should be able to resolve the CMT2132 error in your SAP system.