How To Fix CMT2124 - Internal CM error: Copying folder and creating link failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CMT2 - Add-On Version: Message Class in CM Environment

• Message number: 124

• Message text: Internal CM error: Copying folder and creating link failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMT2124 - Internal CM error: Copying folder and creating link failed ?

  The SAP error message CMT2124, which states "Internal CM error: Copying folder and creating link failed," typically occurs in the context of the SAP Content Management (CM) system. This error can arise due to various reasons, including issues with the file system, permissions, or configuration settings.
  Causes:
  
  File System Issues: The underlying file system may have problems, such as insufficient space, corruption, or read/write errors.
  Permissions: The user or service account running the SAP application may not have the necessary permissions to access or modify the folder or files involved.
  Configuration Errors: Incorrect configuration settings in the SAP system related to content management or the specific folder structure can lead to this error.
  Network Issues: If the content is being accessed over a network, connectivity issues may prevent the operation from completing successfully.
  Locking Issues: The folder or files may be locked by another process, preventing the copy or link creation from occurring.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account has the appropriate permissions to access and modify the folders and files involved in the operation.
  Verify File System Health: Check the file system for errors, ensure there is sufficient disk space, and resolve any issues found.
  Review Configuration Settings: Double-check the configuration settings in the SAP system related to content management to ensure they are correct.
  Check for Locks: Investigate if any other processes are locking the folder or files. If so, resolve those locks before retrying the operation.
  Network Connectivity: If applicable, ensure that there are no network issues affecting access to the content.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Content Management for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context for the failure.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.