How To Fix CMT2121 - CM internal error when saving

SAP Error Message - Details

• Message type: E = Error

• Message class: CMT2 - Add-On Version: Message Class in CM Environment

• Message number: 121

• Message text: CM internal error when saving

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMT2121 - CM internal error when saving ?

  The SAP error message CMT2121, which indicates a "CM internal error when saving," typically arises in the context of the Change Management (CM) module within SAP. This error can occur due to various reasons, including data inconsistencies, configuration issues, or system-related problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the Change Management module or related components can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to save the changes can trigger this error.
  System Bugs: There may be bugs or issues in the SAP system version you are using that could lead to this error.
  Database Locking: If the database is locked or if there are issues with database connectivity, it can prevent saving changes.
  
  Solutions:
  
  Check Data Consistency: Review the data you are trying to save for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Verify the configuration settings in the Change Management module. Ensure that all settings are correctly defined and aligned with your business processes.
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to perform the save operation.
  System Logs: Review the system logs (transaction codes such as SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Database Check: If you suspect database issues, work with your database administrator to check for locks or connectivity problems.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMR1 (Change Management) and SLG1 (Application Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to Change Management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the CMT2121 error and implement a suitable solution.