How To Fix CMT042 - Folder overview is not displayed; only one folder available

SAP Error Message - Details

• Message type: E = Error

• Message class: CMT - CM: Message Class in CM Environment

• Message number: 042

• Message text: Folder overview is not displayed; only one folder available

What causes this issue?

You want to display the folder overview. However, for the current
<DS:GLOS.54169AD1DFA3D31184060004ACA6E0D1>configuration definition</>
there is only one
<DS:GLOS.74A71755CAA7D31184060004ACA6E0D1>configuration folder</>
available.

System Response

The system does not display the folder overview.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMT042 - Folder overview is not displayed; only one folder available ?

  The SAP error message CMT042, which states "Folder overview is not displayed; only one folder available," typically occurs in the context of the SAP Content Management System (CMS) or when dealing with document management functionalities. This error indicates that the system is unable to display multiple folders in the folder overview, and only one folder is available for selection.
  Causes:
  
  Configuration Issues: The folder structure may not be properly configured in the system, leading to the inability to display multiple folders.
  Authorization Problems: The user may not have the necessary authorizations to view multiple folders or the specific folders in question.
  System Limitations: There may be limitations in the system settings or a bug that restricts the display of folders.
  Data Issues: There could be issues with the data in the database, such as missing or corrupted folder entries.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the folder structure in the SAP system. Ensure that multiple folders are set up correctly.
  Review the settings in the Content Repository and ensure that the folders are properly defined.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and view multiple folders.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  System Settings:
  
  Check for any system settings or parameters that might limit the display of folders. This may involve consulting with your SAP Basis team or reviewing system documentation.
  
  
  
  Data Integrity:
  
  Run consistency checks on the content repository to ensure that all folder entries are intact and not corrupted.
  If necessary, perform a data cleanup or restore from a backup if data corruption is suspected.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  If the problem persists, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for Content Repository settings) and SCC1 (for client copy) if applicable.
  Documentation: Review SAP documentation related to Content Management and Document Management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CMT042 error in your SAP system.