How To Fix CMT031 - Folder overview can not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: CMT - CM: Message Class in CM Environment

• Message number: 031

• Message text: Folder overview can not be started

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Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message CMT031 - Folder overview can not be started ?

  The SAP error message CMT031, which states "Folder overview cannot be started," typically occurs in the context of the SAP system when there are issues related to the configuration or access rights for the folder overview functionality. This error can arise in various modules, particularly in the context of document management or content management systems within SAP.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the folder overview.
  Configuration Problems: There may be issues with the configuration of the content repository or the document management system.
  Missing or Incorrect Settings: The folder structure may not be set up correctly, or the relevant settings in the SAP system may be missing or incorrect.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the folder overview. This can be done by checking the user's roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration of the content repository and document management settings. This can be done in transaction OAC0 (for content repositories) and OAC2 (for document types).
  
  
  
  Check Folder Structure:
  
  Ensure that the folder structure is correctly set up and that the folders are properly defined in the system.
  
  
  
  Technical Checks:
  
  Check for any technical issues in the system, such as database connectivity or application server problems. You may need to consult with your SAP Basis team for this.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. You can use the SAP Support Launchpad to find notes related to CMT031.
  
  
  
  System Logs:
  
  Review system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on content management and folder overviews.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CMT031 error in your SAP system.