How To Fix CMS_SEC024 - An internal error occurred; the mandatory technical key(GUID) is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_SEC - CMS Securities Add-on

• Message number: 024

• Message text: An internal error occurred; the mandatory technical key(GUID) is missing

What causes this issue?

Technical key(GUID) not found for the specified securities account.

System Response

A technical key (GUID) was not assigned to the securities account of the
specified type when passed to the API.

How to fix this error?

The API cannot save the data. A unique GUID is required for each row of
details passed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_SEC024 - An internal error occurred; the mandatory technical key(GUID) is missing ?

  The SAP error message CMS_SEC024 indicates that there is an internal error related to security settings, specifically that a mandatory technical key (GUID) is missing. This error typically occurs in the context of SAP BusinessObjects or SAP Business Warehouse environments where security and access control are managed.
  Cause:
  
  
  Missing GUID: The most direct cause of this error is that a required GUID (Globally Unique Identifier) is not present in the system. This could happen due to:
  
  Corrupted or incomplete installation of the software.
  Issues during the configuration of security settings.
  Problems with user or group definitions in the CMS (Central Management Server).
  Database inconsistencies or missing entries in the repository.
  
  
  
  Configuration Issues: Incorrect configuration settings in the CMS or related components can lead to this error.
  
  
  Database Issues: If the database that stores the CMS metadata is not accessible or has integrity issues, it may lead to missing GUIDs.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the Central Management Console (CMC) to ensure that all necessary components are correctly set up.
  
  
  Database Integrity Check: Perform a check on the database that supports the CMS. Look for any inconsistencies or missing entries that could be causing the GUID to be absent.
  
  
  Recreate Missing Objects: If specific users, groups, or objects are missing their GUIDs, you may need to recreate them in the CMS.
  
  
  Update or Repair Installation: If the error persists, consider updating or repairing the installation of the SAP BusinessObjects software to ensure that all components are correctly installed and configured.
  
  
  Check Logs: Review the logs for more detailed error messages that can provide additional context about what might be causing the issue. Look for logs in the logs directory of your BusinessObjects installation.
  
  
  Contact SAP Support: If the issue cannot be resolved through the above steps, it may be necessary to contact SAP support for further assistance. They can provide more specific guidance based on the version of the software and the specific environment.
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for BusinessObjects or the specific SAP product you are using for more detailed troubleshooting steps.
  Community Forums: Check SAP community forums or other user groups where similar issues may have been discussed.
  Version Specifics: Be aware that the resolution steps may vary depending on the version of SAP BusinessObjects or the specific SAP product you are using.
  
  By following these steps, you should be able to identify and resolve the issue related to the CMS_SEC024 error message.