How To Fix CMS_RIG022 - Priority field cannot be an initial or left empty


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMS_RIG - Rights

  • Message number: 022

  • Message text: Priority field cannot be an initial or left empty

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMS_RIG022 - Priority field cannot be an initial or left empty ?

    The SAP error message CMS_RIG022 indicates that the "Priority" field cannot be left empty or initialized. This error typically occurs in the context of SAP Customer Management or SAP CRM when trying to create or update a record that requires a priority level to be specified.

    Cause:

    1. Mandatory Field: The "Priority" field is a mandatory field in the context of the transaction you are trying to execute. If it is not filled in, the system will throw this error.
    2. Data Entry Error: The user may have inadvertently left the field blank or not selected a value from the dropdown.
    3. Configuration Issue: There may be a configuration issue in the system where the priority field is not set up correctly.

    Solution:

    1. Fill in the Priority Field: Ensure that you select a valid value for the "Priority" field before saving or processing the record. This could be a dropdown selection or a predefined value.
    2. Check for Default Values: If the system is supposed to automatically populate this field, check the configuration to ensure that default values are set correctly.
    3. Review Field Settings: If you have access to the configuration settings, review the settings for the priority field to ensure it is marked as mandatory and that valid values are defined.
    4. User Training: If this is a recurring issue, consider providing training to users on the importance of filling out mandatory fields.

    Related Information:

    • SAP Documentation: Refer to the SAP Help Portal or specific documentation related to the module you are working with for more details on mandatory fields and their configurations.
    • Transaction Codes: If you are working within a specific transaction, check the transaction codes related to the process you are executing to understand the context better.
    • Support Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and data integrity of your SAP system.

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